SUPER STAR SPORTS
This service aims to support our families by providing both before and after school care for your children.
After School Provision:
· Time: 3:15 PM - 4:15 PM
· Cost: £5 per session
· Extended Late Stay: Until 5:15 PM, for an additional cost of £6
· Includes an afternoon snack to keep your children energized.
Subject: New Booking System Launching for Parents This September
Dear Parents,
We are pleased to inform you that from 1 September 2025, Super Star Sport will be introducing a new booking system called Pebble, which will be used for all parent bookings relating to camps, wraparound care and sports clubs.
The move to Pebble will significantly improve the parent booking experience, making it faster, more user-friendly, and easier to manage ongoing bookings. It also improves the way we communicate with families and reduces the likelihood of booking or payment issues.
As part of this transition, we will also be using Poncho Pay, an integrated payment system that makes it easier for families to use card payments, childcare vouchers and tax-free childcare, all from one place. Additionally, for any booking over £35, parents will now have the option to pay via Klarna, giving them the flexibility to book now and pay later if they choose.
How this affects you
- You may notice increased clarity in parent communication and fewer booking-related queries passed to your school office.
- We will be guiding all parents through the transition, including setting up new accounts and using the new payment options.
- Pebble will also support our internal systems by providing more reliable access to registers and attendance tracking, which helps us continue delivering high-quality provision at your school.
Platform fees and pricing
Under the previous system, parents were charged a 4.5% platform fee at the point of booking. Pebble charges a significantly lower 2% fee, which is absorbed by Super Star Sport rather than passed on to families. To help cover this, we will be increasing our pricing by 2%, meaning parents will still benefit from a 2.5% reduction in overall cost compared to the old system.
If you have any questions or would like to discuss this further, please feel free to reach out to your local franchise or our head office team. We are committed to making this a smooth transition for you and your families.
Kind regards,
Team @ Super Star Sport
ellis@superstarsport-oel.org
07535 117571